Feedback and Complaints

At Adaptive Support Group, we value your feedback and take all complaints seriously. We are committed to addressing any concerns you may have regarding our services or the conduct of our staff. Your feedback helps us continuously improve the quality of the care and support we provide to NDIS participants.

If you wish to provide feedback or make a complaint, please fill out the form below. You can submit a complaint on behalf of an NDIS participant if you are their guardian, parent, or support coordinator. We will review your submission and respond within [X] business days.

Your Details

Complaint Details 

Are you making a complaint on behalf of another person?
Are you making a complaint on behalf of another person?
Do you, or the person you are acting on behalf of, require an interpreter?
Do you, or the person you are acting on behalf of, require an interpreter?
Are you acting on behalf of an NDIS participant as their guardian or support coordinator?
Are you acting on behalf of an NDIS participant as their guardian or support coordinator?
What is the nature of the complaint?
What is the nature of the complaint?

Resolution and Documentation

Have you contacted anyone else at Adaptive Support Group about this feedback or complaint?
Have you contacted anyone else at Adaptive Support Group about this feedback or complaint?
Click or drag a file to this area to upload.